Phone & laptop repair · we come to you
Your device fixed without leaving home.
We drive to your home or office and repair it on the spot. Bigger job? We pick it up, fix it in our workshop, and you choose to pick it up or have it dropped back. Or stop by our shop in Pineville.
Book a repair in 2 minutes
- 1Tell us what’s broken
- 2An expert calls you to set it up
- 3We fix it at your place, pick it up, or you visit our shop

Visit our shop
Find us at Carolina Place
Prefer to stop by? Bring your phone to our kiosk inside Carolina Place mall for a repair, a new case, or to sell your old phone.
- Address
- 11025 Carolina Pl Pkwy, Pineville, NC 28134
- Hours
- Open 11 AM – 7 PM
- How to find us
- Come in through the food court entrance next to Barnes & Noble and walk through the food court. At Center Court on the first floor, take a right — our kiosk is next to Pandora.
Request a call back
Fill this in once and one of our experts will call you to set everything up.
Three ways to get it fixed
Pick whatever fits your day. Tell us what’s wrong and an expert will call you to set it up.
We fix it at your place
An expert drives to your home or office with parts and tools. Most screen and battery jobs are done in under an hour while you watch.
We pick it up
For bigger repairs we pick the device up, fix it in our workshop and drop it back at your door — or you can come pick it up yourself.
Visit our shop
Prefer to come to us? Bring your device to 11025 Carolina Pl Pkwy, Pineville, NC 28134. We’re open 11 AM – 7 PM.
What we repair
Screen & display
Back glass
Battery replacement
Charging port
Rear camera
Front camera & Face ID
Camera lens glass
Loudspeaker
Earpiece speaker
Microphone
Power & volume buttons
Vibration motor
SIM tray
Signal & Wi-Fi
Bent frame & housing
Water damage
Screen replacement
Keyboard & trackpad
Battery
Charging port
We buy phones
Turn your old phone into cash. We can come to you.
Sell your phone
Working, cracked or dead — we buy them. Tell us the model and condition and we’ll call you with an offer.
Sell my phoneService terms & disclaimers
Please read before booking. By requesting a repair, visiting our kiosk, or selling us a device, you agree to these terms.
Mobile service is offered only by this Cellaxs location
Our drive-to-you repair, pickup and drop-off services are offered only by Goat Repair by Cellaxs, located at Carolina Place (11025 Carolina Pl Pkwy, Pineville, NC 28134).
Other Cellaxs locations do not offer these mobile services, are not authorized to provide them on our behalf, and are not responsible for them. Likewise, we are not responsible for quotes, repairs, warranties or services provided by any other location, and other locations cannot honor ours.
Condition of your device
Devices that have been dropped, cracked, bent, exposed to liquid, or previously opened or repaired can have hidden damage. A repair may reveal problems that were already there, and fragile parts can fail during a repair because of prior damage.
We are not responsible for pre-existing damage or defects, or for problems unrelated to the repair we performed. Liquid-damaged devices can be unpredictable, so we cannot guarantee that they will work fully or for long after a repair.
Damage caused by you or someone else
We are not responsible for damage caused by you or anyone else before or after our repair. This includes drops, cracks, bends, liquid exposure, misuse, and any attempt by you or another repair shop to open or repair the device.
90-day warranty
Our 90-day warranty covers the parts we install and our labor against defects, starting from the day the repair is completed.
It does not cover new physical or liquid damage, normal wear, software problems, accessories, lost or stolen devices, or devices that have been opened or repaired by anyone else after our repair. Proof of repair (your order or reference number) is required.
Your data
Please back up your device before any repair. Repairs can, in rare cases, result in data loss. We are not responsible for lost data, photos, contacts, apps or settings.
For some repairs we may need your passcode to test the device. You can choose to share it or to test the device yourself with us.
Water resistance
Opening a device can affect its factory water and dust resistance. After any repair, we cannot guarantee that your device will remain water resistant.
Parts and manufacturer warranty
We may use high-quality replacement parts that are not made by the original manufacturer unless you request and pay for original parts where available. Some manufacturer features (such as True Tone, Face ID or battery health readings) may behave differently after a repair on certain models.
An independent repair may affect any remaining manufacturer warranty or carrier coverage. Please check yours before booking.
Quotes and approvals
Estimates are based on the information you give us and may change after we inspect the device. We will contact you before doing any additional work that changes the price.
Device ownership
By booking a repair or selling us a device, you confirm that you own it or are authorized by the owner. We may refuse devices that are reported lost or stolen, locked to an account, or blacklisted, and we may verify ownership before paying for a device.
Limit of liability
To the extent allowed by law, our total liability for any repair or service is limited to the amount you paid us for that repair or service. We are not liable for indirect or consequential losses, such as loss of use, income or data.
Trademarks and independence
Goat Repair by Cellaxs is an independent repair business. We are not affiliated with, endorsed by, or an authorized service provider for Apple, Samsung, Google or any other manufacturer. Product names and logos, and any device images shown on this site, belong to their respective owners and are used only to describe the devices we repair.
Questions about these terms? Email [email protected].