Phone & laptop repair · we come to you

Your device fixed without leaving home.

We drive to your home or office and repair it on the spot. Bigger job? We pick it up, fix it in our workshop, and you choose to pick it up or have it dropped back. Or stop by our shop in Pineville.

Same-day visits
90-day warranty
Quality service

Book a repair in 2 minutes

  1. 1Tell us what’s broken
  2. 2An expert calls you to set it up
  3. 3We fix it at your place, pick it up, or you visit our shop
Start my request Call Expert

Visit our shop

Find us at Carolina Place

Prefer to stop by? Bring your phone to our kiosk inside Carolina Place mall for a repair, a new case, or to sell your old phone.

Address
11025 Carolina Pl Pkwy, Pineville, NC 28134
Hours
Open 11 AM – 7 PM
How to find us
Come in through the food court entrance next to Barnes & Noble and walk through the food court. At Center Court on the first floor, take a right — our kiosk is next to Pandora.
Follow us on Instagram @goat_repair

Request a call back

Fill this in once and one of our experts will call you to set everything up.

What do you need?

Device

What’s broken?

Phone
Drag to spin, then tap a label
Pick everything that applies

How you’d like it fixed

How we reach you

Address
Best time to call
No payment needed. We’ll call you to confirm everything. By sending, you agree to our service terms.

Three ways to get it fixed

Pick whatever fits your day. Tell us what’s wrong and an expert will call you to set it up.

We fix it at your place

An expert drives to your home or office with parts and tools. Most screen and battery jobs are done in under an hour while you watch.

We pick it up

For bigger repairs we pick the device up, fix it in our workshop and drop it back at your door — or you can come pick it up yourself.

Visit our shop

Prefer to come to us? Bring your device to 11025 Carolina Pl Pkwy, Pineville, NC 28134. We’re open 11 AM – 7 PM.

What we repair

Phone

Screen & display

Phone

Back glass

Phone

Battery replacement

Phone

Charging port

Phone

Rear camera

Phone

Front camera & Face ID

Phone

Camera lens glass

Phone

Loudspeaker

Phone

Earpiece speaker

Phone

Microphone

Phone

Power & volume buttons

Phone

Vibration motor

Phone

SIM tray

Phone

Signal & Wi-Fi

Phone

Bent frame & housing

Phone & tablet

Water damage

Laptop

Screen replacement

Laptop

Keyboard & trackpad

Laptop

Battery

Laptop

Charging port

We buy phones

Turn your old phone into cash. We can come to you.

Sell your phone

Working, cracked or dead — we buy them. Tell us the model and condition and we’ll call you with an offer.

Sell my phone

Service terms & disclaimers

Please read before booking. By requesting a repair, visiting our kiosk, or selling us a device, you agree to these terms.

Mobile service is offered only by this Cellaxs location

Our drive-to-you repair, pickup and drop-off services are offered only by Goat Repair by Cellaxs, located at Carolina Place (11025 Carolina Pl Pkwy, Pineville, NC 28134).

Other Cellaxs locations do not offer these mobile services, are not authorized to provide them on our behalf, and are not responsible for them. Likewise, we are not responsible for quotes, repairs, warranties or services provided by any other location, and other locations cannot honor ours.

Condition of your device

Devices that have been dropped, cracked, bent, exposed to liquid, or previously opened or repaired can have hidden damage. A repair may reveal problems that were already there, and fragile parts can fail during a repair because of prior damage.

We are not responsible for pre-existing damage or defects, or for problems unrelated to the repair we performed. Liquid-damaged devices can be unpredictable, so we cannot guarantee that they will work fully or for long after a repair.

Damage caused by you or someone else

We are not responsible for damage caused by you or anyone else before or after our repair. This includes drops, cracks, bends, liquid exposure, misuse, and any attempt by you or another repair shop to open or repair the device.

90-day warranty

Our 90-day warranty covers the parts we install and our labor against defects, starting from the day the repair is completed.

It does not cover new physical or liquid damage, normal wear, software problems, accessories, lost or stolen devices, or devices that have been opened or repaired by anyone else after our repair. Proof of repair (your order or reference number) is required.

Your data

Please back up your device before any repair. Repairs can, in rare cases, result in data loss. We are not responsible for lost data, photos, contacts, apps or settings.

For some repairs we may need your passcode to test the device. You can choose to share it or to test the device yourself with us.

Water resistance

Opening a device can affect its factory water and dust resistance. After any repair, we cannot guarantee that your device will remain water resistant.

Parts and manufacturer warranty

We may use high-quality replacement parts that are not made by the original manufacturer unless you request and pay for original parts where available. Some manufacturer features (such as True Tone, Face ID or battery health readings) may behave differently after a repair on certain models.

An independent repair may affect any remaining manufacturer warranty or carrier coverage. Please check yours before booking.

Quotes and approvals

Estimates are based on the information you give us and may change after we inspect the device. We will contact you before doing any additional work that changes the price.

Device ownership

By booking a repair or selling us a device, you confirm that you own it or are authorized by the owner. We may refuse devices that are reported lost or stolen, locked to an account, or blacklisted, and we may verify ownership before paying for a device.

Limit of liability

To the extent allowed by law, our total liability for any repair or service is limited to the amount you paid us for that repair or service. We are not liable for indirect or consequential losses, such as loss of use, income or data.

Trademarks and independence

Goat Repair by Cellaxs is an independent repair business. We are not affiliated with, endorsed by, or an authorized service provider for Apple, Samsung, Google or any other manufacturer. Product names and logos, and any device images shown on this site, belong to their respective owners and are used only to describe the devices we repair.

Questions about these terms? Email [email protected].